Privacy Policy

Keyport Alaska is a commercial and multifamily real estate brand in Anchorage, Alaska, operated under The Keyport Group (The Keyport Group LLC). In this policy, "Keyport Alaska," "we," "us," and "our" mean that business. "You" means anyone who visits keyportalaska.com (the "Site") or contacts us through it. This policy explains what information we collect, how we use it, who we share it with, and the choices you have. If you have questions, contact us using the details at the end of this page.

1. Information we collect

Information you give us. When you fill out a form on the Site, such as our contact form or free valuation request, we may collect:

• Your name
• Email address
• Phone number
• Property address
• Number of units
• Property type
• Your timeline to sell or buy
• Anything you write in a message or notes field
• Your text message consent choices

We also collect information you share when you email, call, or text us.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect basic technical information, such as:

• IP address and general location (city or region)
• Browser and device type
• Pages you view, links you click, and how long you stay
• The website or ad that referred you to us

We collect this through cookies, pixels, and similar tools. We currently use Google Analytics.

2. How we use your information

We use your information to:

• Respond to your questions and requests
• Prepare property valuations, broker opinions of value, and market analysis you ask for
• Contact you about your property, a possible sale or purchase, or related services
• Send market updates, new listings, and investment opportunities, if you have agreed to receive them
• Send text messages, only if you have opted in
• Run, maintain, and improve the Site
• Understand how visitors use the Site so we can make it more useful
• Keep records and meet our legal and licensing obligations
• Prevent fraud, spam, and misuse of the Site

3. How we share your information

We do not sell your personal information.

We share information only in these cases:

• Service providers. We use outside companies to help run our business. For example, our website forms, contact records, email, and text messaging are handled by Content Creator Machine, our CRM and form provider. Others may include website hosting and analytics providers. These providers may use your information only to provide services to us.
• Our brokerage and team. Keyport Alaska real estate services are provided by licensed agents, including Chris Porter, a licensed real estate agent with Real Broker Alaska. Your information may be shared with the brokerage and the agents working on your request.
• With your direction. If you ask us to work with a buyer, seller, lender, title company, or other party on a transaction, we will share what is needed for that purpose.
• Legal reasons. We may share information if required by law, court order, or a licensing authority, or to protect our rights, our clients, or others.
• Business changes. If our business is reorganized, merged, or sold, your information may be transferred as part of that change, and this policy will continue to apply to it.

Text messaging data is never shared for marketing. We do not share, sell, or rent your mobile phone number or text messaging opt-in information with third parties or affiliates for their marketing or promotional purposes. This does not stop us from using service providers, such as our messaging platform, to deliver messages for us.

4. Text messages

If you check a text message consent box on our forms, you agree to receive text messages from Keyport Alaska at the number you provide.

• Service texts are about your inquiry, such as replies, scheduling, and valuation updates.
• Marketing texts include market updates, new listings, and investment opportunities. You only get these if you check the marketing consent box.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to any message to opt out. Reply HELP for help.
• Consent to receive text messages is not a condition of any purchase or service.

You can also opt out by emailing chris@keyportgroup.com. More details are in our Terms of Service.

5. Cookies and your choices

Most browsers let you block or delete cookies in their settings. If you block cookies, some parts of the Site may not work as well. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

6. How long we keep your information

We keep your information as long as we need it for the purposes in this policy, including to follow up on your inquiry, keep transaction records, and meet legal and real estate licensing record requirements. After that, we delete it or keep it in a form that no longer identifies you.

7. How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information. No website, email, or online system is completely secure, so we cannot guarantee security. Please do not send sensitive information, such as bank account or Social Security numbers, through our website forms.

8. Your choices

You can:

• Stop emails by clicking "unsubscribe" in any marketing email.
• Stop texts by replying STOP.
• Ask to see, correct, or delete the personal information we hold about you by emailing chris@keyportgroup.com.

We may need to keep some information to meet legal or licensing requirements. We will respond to your request within a reasonable time.

9. Children

The Site is meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

10. Links to other websites

The Site may link to other websites, such as listing services, social media, or property portals. We are not responsible for how those sites handle your information. Please read their privacy policies.

11. Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date at the top. If we make a significant change, we may also let you know by email or a notice on the Site.

12. Contact us

Keyport Alaska
The Keyport Group LLC
420 W Tudor Rd A440
Anchorage, AK 99503
Email: chris@keyportgroup.com
Phone: 423-314-7441